Go FOIP yourself

Asking tough questions of the government is easy for some curious citizens, but answers can be hard to come by. Just ask Don Rennick, a citizen of North Bay City, ONT. He recently received an email from his city’s CAO, telling him to FOIP himself and that generally speaking, city staff would no longer be…

Sound and Visual Technology: Customer Service Privacy Solutions

We’ve all been there. Waiting in line, alone, 1 or 2 spots away from the customer service counter at the local Registries office. Looking around the office, you see new furniture, smell fresh paint and hear the receptionist’s squeaky voice on repeat, “Hello, **** Registries and Insurance Office, how can I help you?” You focus…

Electronic Medical Records: Information for Patients

Nearly each Canadian has an Electronic Medical or Health Record (EMR) which has the potential, when used lawfully, to help improve health outcomes and patient safety through preventive care and chronic disease management and save money.“100 per cent of Canadians have at least one hospital clinical report, or their immunization record, available in electronic form,…

Alberta Parent School Councils, PIPA, and Proper Email Address Etiquette

The Alberta Budget is a hot topic, no matter the angle you personally take. School Boards are concerned that tax-payer dollars are not being spent properly. So concerned that just this week, I received an email from Chair of the School’s Parent Council which read, “we have been advised that the government is not listening…

Collection of Driver’s Licence Numbers Under Private Sector Privacy Legislation: A friendly reminder to retailers

Albertans have a growing interest and expressed concern about the practice retailers have developed around the collection of their Personal Identifiable Information, specifically their Driver’s Licence digits. Retailers have an obligation to consider gathering Driver’s Licence Numbers and are encouraged to carefully consider if they actually need this information or not. They are also required…

Alberta Privacy Breaches Highlight a Continued Need for Privacy Training

Alberta Privacy Breaches Highlight a Continued Need for Privacy Training You are likely aware by now that under the Health Information Act (HIA), as of August 31, 2018, health information breach reporting and notification requirements became mandatory. The results of this amendment seemed somewhat difficult to predict by the investigative body itself, however, if you…